WhatsApp Automation

Your customers are already on WhatsApp. Is your business answering?

Done-for-you WhatsApp automation for Indian businesses — built on the official Meta WhatsApp Business API and powered by our own platform, AFOSALES. We set it up, write the flows, and run it. You just take the orders.

AFOSALESOur own WhatsApp platform
OfficialMeta WhatsApp Business API
SuratHQ · serving IN, UAE, UK, US
WhatsApp automation dashboard for Indian businesses by AFOLINE
The real problem

Buying a tool is not the same as getting it running.

Most WhatsApp companies hand you software and walk away. Here's the difference.

Buying a tool

You do the work

  • You get a login and a docs link
  • Someone on your team has to learn it
  • You write your own templates and chase Meta for approval
  • Flows never get built, because nobody has time
  • Subscription renews. Tool sits unused.
Working with AFOLINE

We do the work

  • We handle Meta verification and API setup
  • We design and build every flow
  • We write the templates and get them approved
  • We connect your store and your CRM
  • We run it, watch it, and keep improving it

We built AFOSALES, our own WhatsApp Business API platform — but the platform isn't what we sell you. The result is.

What you get

The platform and the people, together.

Four things running from day one, set up and managed by us.

Bulk broadcast & approved templates

Send offers, launches and reminders to your entire customer list — legally, on the official API, without risking a ban.

AI chatbot & auto-reply flows

Your customers ask the same twelve questions. We build flows that answer instantly and qualify the serious buyers.

Shared team inbox & CRM

One number, your whole team. Chats get assigned, nothing gets missed, and every conversation stays on the customer's record.

Ecommerce automation

Connected to your Shopify or WooCommerce store: cart recovery, order confirmations, shipping updates and follow-ups.

AFOSALES WhatsApp Business API shared team inbox and chatbot flow builder
Why us, specifically

Ads bring the click. WhatsApp closes the sale.

Most agencies stop at the click. We run both halves — so the whole path is one system.

01

Click-to-WhatsApp Ad

A Meta ad that opens a chat, not a landing page. No form, no drop-off.

02

AI qualification

The flow greets them and finds out if they're a real buyer.

03

Into your CRM

Tagged, scored and assigned to the right person.

04

Auto follow-up

The ones who don't reply get a sequence, not silence.

05

Close on WhatsApp

Where your customer already is, in the language they type in.

Nobody hands off between an ads team and a WhatsApp vendor. One system, one team, one report.

Click to WhatsApp Ads to CRM to sale automation funnel diagram
Built properly

On the official Meta WhatsApp Business API.

Cheaper tools automate the regular WhatsApp app. Meta bans those numbers — often after you've built your whole customer base on them.

No bans for sending at scale
Green verified tick can be applied for
Templates properly reviewed by Meta
Multiple agents on one number
Customer data in a real system
Full ownership of your number
AFOLINE official WhatsApp Business API partner credentials
Who this is for

Businesses that already live on WhatsApp.

D2C & ecommerce

Cart recovery, order updates and repeat purchase campaigns — connected straight to your store.

Restaurants & cloud kitchens

Orders, reservations and daily offers, without a person glued to the phone.

Clinics, salons & services

Appointment booking, reminders and fewer no-shows.

Real estate & education

Lead qualification at volume, and follow-up that doesn't depend on memory.

Proof

What it looks like when it's running.

Real setups, real results.

WhatsApp automation case study for an Indian business WhatsApp automation results case study WhatsApp chatbot and broadcast case study
The process

How we set it up.

01

Discovery call

We look at where your leads come from now, and where they're leaking.

02

Number & API setup

We handle Meta Business verification and get your number on the official API.

03

Flow design

We map the conversations: what the bot handles, what goes to a human, and when.

04

Templates & approval

We write your message templates and get them through Meta's review.

05

Integration

We connect your Shopify, WooCommerce or existing CRM.

06

Go live & manage

We launch, watch the first weeks closely, and keep optimising the flows.

Questions

Things people ask before starting.

What is WhatsApp automation, exactly?

It's using the official WhatsApp Business API to send and receive messages automatically — broadcasts to your customer list, instant replies to common questions, order updates and follow-up sequences — instead of one person typing every message by hand.

Will my WhatsApp number get banned?

Not on the official Meta WhatsApp Business API, which is what AFOSALES runs on. Bans happen with unofficial tools that automate the consumer WhatsApp app. That's the main reason we don't use them.

Do I need a new phone number?

You can use your existing business number, but it has to be migrated to the API — and once it is, it can no longer be used in the regular WhatsApp app on a phone. Most businesses prefer a dedicated number. We'll advise based on your setup.

How much does WhatsApp automation cost in India?

It depends on your message volume, how many flows you need, and whether you want us to manage it ongoing. Meta charges per conversation, and that's separate from our fee. Send us a message and we'll give you a straight number for your case.

Can it connect to my Shopify or WooCommerce store?

Yes. That's one of the most common setups we do — abandoned cart recovery, order confirmations and shipping updates, triggered automatically from your store.

Can my team still reply manually?

Yes, and they should. The automation handles the repetitive part; anything that needs a human gets routed to your shared team inbox with the conversation history attached.

What is the green tick, and will I get it?

It's Meta's official business verification badge. We apply for it as part of setup, but the approval is Meta's decision, not ours — it depends on your brand's public presence.

Do you only work with businesses in Surat?

No. We're based in Surat and work with businesses across India, and with clients in the UAE, UK and US.

What if I already use another WhatsApp tool?

We can migrate you. Tell us what you're on now and we'll tell you honestly whether switching is worth it for your volume.

▲ Free setup consultation

Let's set up your WhatsApp channel.

Send us a message — on WhatsApp, obviously. Tell us what your business does and where your leads come from, and we'll tell you exactly what we'd automate first.